OrientingBot by OrientingIT

Your business, always on. Always answering.

A 24/7 AI assistant that answers your customers from your own content, on WhatsApp, Facebook Messenger, Instagram, your website and your own app, in Arabic and English. When they're ready to book, it books.

  • Your website, WhatsApp, Facebook Messenger, Instagram or your own app
  • Replies in Arabic and English, around the clock
  • No developer needed
How it helps

One assistant for every customer question, at any hour

Most of what customers ask has the same answer every time. The assistant gives it instantly, at 3 pm or 3 am, and books an appointment when that's what they need.

Answers from your own content, 24/7

Upload your FAQs, services, prices and policies. The assistant replies with your answers, in the customer's language, whenever they write.

Books appointments when asked

It books inside your working hours and closed dates, confirms the customer's number, and issues a reference they can use to change or cancel.

Everything lands in your dashboard

Every conversation from every channel, and every booking, in one place. Confirm bookings instantly, or hold them as pending until you approve.

What's included

Everything included, no extra tools

A simple website

Pick a template, fill in your details, publish. Your assistant is already on it.

All conversations in one place

WhatsApp, Messenger, Instagram and web chats side by side in your dashboard.

Your knowledge base

Upload questions and answers as CSV or Excel. Update them whenever things change.

Your team, with permissions

Invite staff and decide who can view or manage appointments, clients and conversations.

Setup

Live in three steps

No code. Most businesses finish in an afternoon.

Upload your content

A CSV or Excel file with your questions and answers is enough to start. The assistant answers from it.

Connect your channels

Paste one line on your website, connect your WhatsApp Business number, or plug your own app into the chat API.

Go live

The assistant starts answering right away. If you take appointments, set your working hours and it books inside them.

Personality

Your assistant, in your business's voice

Give the assistant a name and a style in your settings. Some examples:

Nour

Dental clinic

Calm and reassuring; explains clearly and never rushes a patient.

"We're closed on Fridays. We're open Saturday to Thursday, 10 am to 6 pm."

Dana

Beauty salon

Warm and upbeat; gets straight to the point.

"On Thursdays we're open from 10 am to 9 pm. What time suits you?"

Karim

Real estate

Professional and precise; asks what the client is looking for before booking a viewing.

"Yes, it's still available: 3 bedrooms, second floor, with parking. Would you like to book a viewing?"

Yazan

Restaurant

Friendly and quick; answers about the menu, opening hours, location and delivery.

"Yes, we deliver to Khalda. We're open until midnight today."
Made in Amman

Built for businesses in the region

Arabic is not a translation layer here. It's how the product was designed.

ClinicsSalonsGymsConsultantsReal estateEducationRestaurantsRetail
  • Replies in Arabic or English, matching the customer
  • Right-to-left chat widget and dashboard
  • Phone numbers in the 00-country-code format people actually type
  • Your own working days and hours, whether you close Friday, Saturday, or neither
  • Answers in your words, from your own files
Pricing

Simple pricing

30-day free trial on every plan. Cancel anytime.

Starter

Free for 30 days, then

$29/mo

500 AI messages a month

  • Web chat, WhatsApp and your own app (API)
  • Appointment booking
  • Knowledge base
  • Dashboard
Start free trial

Business

Free for 30 days, then

$119/mo

7,000 AI messages a month

  • Everything in Growth, plus:
  • Priority support
Start free trial

Enterprise

Tailored to you

Custom

Custom message volume

  • Dedicated support
  • Integrations on request, scoped and quoted separately
Talk to us

All plans side by side

FeatureStarterGrowthBusinessEnterprise
Price $29/mo$59/mo$119/moCustom
AI messages a month 5002,0007,000Custom
Web chat ✓✓✓✓
WhatsApp ✓✓✓✓
Messenger –✓✓✓
Instagram –✓✓✓
Appointments ✓✓✓✓
Website builder –✓✓✓
Knowledge base ✓✓✓✓
Dashboard ✓✓✓✓
Priority support ––✓✓
Integrations on request –––✓

Questions we get asked

Does it really work in Arabic?

Yes. The assistant replies in the language the customer writes in, the widget and dashboard switch to right-to-left, and phone numbers can be typed the local way.

What do I need for WhatsApp?

OrientingBot is built on the official WhatsApp Business Platform. You connect your WhatsApp Business number from the dashboard, which walks you through it.

Are bookings confirmed automatically?

Your choice. Instant confirmation gives the customer a reference immediately. Manual confirmation holds new bookings as pending until you approve them in the dashboard.

What if the assistant doesn't know an answer?

It answers from the content you upload. If the answer isn't there, it says it doesn't know instead of guessing.

Can I cancel?

Yes, at any time from your billing page. Your trial ends after 30 days and nothing is charged before you choose a plan.

Give your customers an answer at any hour

30 days free. Set up in an afternoon. No developer needed.